Coronavirus information page

People with a positive lateral flow test no longer required to take confirmatory PCR test

COVID-19 rapid lateral flow test kit instructions: throat and nose test


Blood Donations

Give Blood Save Lives

To find out more about blood donation please visit:

Government Updates

Please use the following link for Coronavirus and your well being:

Voting safely at the next elections:

For enquiries regarding Business Rates and Guidance and Grants available

Wealden Businesses can now apply for the Government's Covid-19 Small Business Grant funding from the Covid information pages on the Wealden website.

Business East Sussex may also be able to advise

Coronavirus (COVID-19): business support grant funding – guidance for businesses - please click here

Covid-19 - Update from Wealden District Council

Wealden District Council would like to advise you that customer reception points are closed. Please use website  or sign up to my alerts or use Wealden's twitter account (@wealdendistrict)

All Wealden service updates can be found here:…/Coronavirus-covid-19-latest/

Communications will be through social media, please share messages with residents.

Please take care and follow relevant advice on health and well-being.

Wealden District Council have set up a Covid-19 Community Hub.

Help to stay in the home

If you are a vulnerable person who needs support to allow you to stay at home or you know someone that is vulnerable please follow the link and fill out the online form.  If you are considered as clinically extremely vulnerable you will be receiving a letter from the government and if you need help please ring 0800 288327 or click on:

Please could all Volunteers Groups and Individuals contact Wealden District Council regarding Community Support

All volunteer groups and individuals need to notify Wealden District Council.…/coronavirus-covi…/community-support

or ring 01323 443322

Disruption to East Sussex County Council Services

Please open the following link to find out information regarding East Sussex County Council services click here

Older persons and disabled persons free travel bus passes in East Sussex are now being accepted at all times. This is to assist holders to access food shopping and services.

East Sussex Libraries

Our online library services remain available 24 hours a day, with a wide range of eBooks, eAudiobooks, eComics and eMagazines and reference material that you can read on your computer, tablet or mobile.

East Sussex Recycling Centres

Household waste and recycling sites (tips) in East Sussex are open please see current link

We expect the sites to be extremely busy and we ask that you only come to them if you have waste that it's absolutely essential to dispose of at this time. If you're able to compost waste, or safely store it at home for the time being, please do.

We are following new Government guidance on how to keep the public and staff safe at waste sites, including keeping people two metres apart.This means:

• A limited number of unloading bays will be in use

• Only one person at a time will be allowed to use the access ramps

• Staff will not be able to help you unload

• Trailers and over-sized vehicles will not be allowed on site to avoid lengthy visits

• Chargeable waste - plasterboard, asbestos, tyres, hardcore and soil - will not be accepted

• The re-use shops will remain closed

We believe these arrangements are the best way to re-open sites safely for you. We recognise they are likely to mean longer waiting times and we thank you in advance for your patience .

We will constantly monitor how the sites are working and keep you updated on any changes, including through our website. 

Care needs

People who already receive social care at home will continue to do so.

Anyone can complete an assessment at any time to see if they are eligible for social care or can request care support.  More details here.

Support for Family Carers

Care for the Carers

At this difficult time, we are working hard to make sure that unpaid carers feel supported and connected and have the information to care safely during coronavirus. We are still here for you, so please get in touch. Our Carers Hub is open virtually 10am-5pm Monday-Friday (except Bank Holidays) as follows:

· Call us on: 01323 738390

· Text: 07860 077300 · Email:

· Facebook: Message us at Care for the Carers

We are currently receiving a large number of calls, so it is likely that you will need to leave us a message when you phone. We will prioritise carers urgently needing to access food, essentials and medication and will respond as soon as possible to other enquiries. Please include in your message your name, contact details, as much information as possible and how urgently you need help. We will respond to non-urgent enquiries within 5 working days.

All face-to-face groups, support, meetings and activities are on hold 

Silver Line Helpline

Since their national launch in November 2013, The Silver Line Helpline has received over 2.5 million

calls. Over two-thirds of these calls were made overnight or at weekends when no other helpline is

available for older people who may be lonely, isolated or confused. The Silver Line provides three

functions to support older people:

• a 24-hour helpline which is available 365 days a year and offers information, signposting,

advice, and a place to talk

• a befriending service to combat loneliness

• a means of empowering those who may be suffering abuse and neglect, if appropriate to

transfer them to specialist services to protect them from harm

They now receive around 10,500 calls every week from older people the all over UK, with 53% of

callers saying they have literally no-one else to speak to. Over 3,000 volunteer Silver Line Friends are

making regular weekly friendship calls to older people, and our Silver Circles offer friendship for

older people with shared interests through the chance to socialise by phone in a small group.

If you would like to get in contact, call 0800 4 70 80 90

Mental health support

Find mental health support in East Sussex through the online Mental Health Directory of Community Support. Visit You can also visit for free courses and therapy for people in East Sussex, to help with stress, anxiety and low mood.

The University of Reading has  developed the COVID-19: Helping Young People Manage Low Mood and Depression course for young people with low mood and depression and their parents and carers, or anyone who has contact with young people during the coronavirus pandemic.  For further information please read

 Safe Space for victims relaunched in ‘lockdown’

‘Safe Space Sussex’ is an online directory of local victim services, created by Police & Crime Commissioner Katy Bourne. In response to the ‘lockdown’ and concerns raised around crimes like Domestic Abuse, this site has been upgraded and advice has been shared on social media (@SussexPCC) to help victims covertly reach out for help whilst stuck in isolation – search #SafeSpaceSussex.

With the entire country in lockdown, many services have expressed their concerns about victims of crime not feeling able to safely reach out for help. They have seen a decrease in engagement from victims with reports of crimes (like domestic abuse) made to Sussex Police, reducing by around 4%.

It’s vital that residents are aware of the support that is still available if they need it. Safe Space Sussex has been equipped with a new search tool so that within 10 seconds, victims of any crime can find the service they need. It also has a ‘leave site now’ button that users can press to quickly exit the site.

Tailored guidance has been shared across social media community groups on how victims can access the new website covertly, using incognito tabs, as they may be living with their perpetrators during ‘lockdown’ and their search history may be monitored as a result.

Victims can also covertly let Sussex Police know they are in danger. The '55' technology is in place for those too scared to speak, to alert a call handler to the fact they need help by pressing 55 on their mobile phone once they've dialled 999.

There is still help and support available for all victims of crime during the Covid crisis.

If you find yourself in an emergency where you think you or others may be in immediate danger dial 999. Sussex Police are always there for you when you need them. Don’t suffer in silence.

If you would prefer not to contact the police you can report a crime anonymously via Crimestoppers online: or by calling: 0800 555 111 has all the information on support services who can help any victim of crime across Sussex. 

Domestic abuse

In a life-threatening situation call 999 and ask for the police.  Police response and support services remain available.  For help please visit:

Routine medical advice Use the NHS website or your GP website 

Problems with childcare Children should stay at home wherever possible. There is some provision for children of keyworkers.

Benefits and employment support Government advice

Business support Local advice for businesses

Latest updates for social care and health providers in East Sussex Local guidance

Children, young people and families specific information 


If worried about a child or teenager who might be at risk of harm or in danger

• In an emergency call 999 • Otherwise contact the Single Point of Advice (SPOA) team: 01323 464222

• Opening hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm

National Action Fraud - National Fraud and Cyber Crime Reporting Centre

CTSI issues warning over Covid-19 'home-testing' scans

Alert coronavirus vaccination scams:

Heathfield Post Office

Heathfield Post Office is open -  Monday to Friday 10.00 am - 4.00 pm and Saturday 10.00 am - 4.00 pm closed on Sundays.  For more information on Post Office services please click here

Help with collection of Prescriptions in the Heathfield and Waldron Parish

Please call 01435 863786 for collection of prescriptions. Please call them for a chat, a pray over the phone, pick up your prescription or help you in other ways. They can also put you in touch with other local groups who can pick up shopping for you

Happy to Help 

Happy to Help is now being run by King's Church please call 01435 863786 where the answerphone is constantly monitored

Marcellus Edmonds, elder at Kings Church Heathfield, said: “As Christians we have a great example in Jesus of how to care for the community. Happy to Help is our way of showing God’s love, by offering practical support to those who need it at this challenging time. We’ve had a tremendous response so far and have a team of volunteers ready and able to help. Please call us and we’ll do our very best to help you.”

Some of the requests have included:

• Delivering new hearing aid batteries to a woman who would have otherwise been deaf

• Getting the right formula to a four-month old baby

• Picking up more than 200 prescriptions

• Collecting urgent medication for several dogs

• Doing shopping for people

• Helping fill out food bank forms

• Matching volunteers to people who are feeling lonely and want a regular call

The Happy to Help number is 01435 863786. The answer machine is constantly monitored.

List of Voluntary Groups helping in the area:

Help to stay in the home

If you are a vulnerable person who needs support to allow you to stay at home or you know someone that is vulnerable please follow the link and fill out the online form. If you are considered as clinically extremely vulnerable you will be receiving a letter from the government and if you need help please ring 0800 288327 or click on:

Churches Together - have gathered a big group of volunteers who are happy to help.  Please call 01435 863786 or 01435 864646 - Please call them for a chat, a pray over the phone, pick up your prescription or help you in other ways. They can also put you in touch with other local groups who can pick up shopping for you

Happy to Help - Kings Church 01435 863786 answerphone constantly monitored

Friends of Waldron Churches please visit their website:  

Contact details- tel. 07375953766

Waldron - Tim Williams 01435 812273, email:

Cross-In-Hand - Lin Plant - volunteer rep for Cross in Hand Amenities Society. Phone 01435-862449 or email -

Coronavirus - Horam, Heathfield, Vines Cross and Waldron Responses access via Facebook

Punnetts Town - Punnetts Town Watch via Facebook

Heathfield - Heathfield Area COVID-19 Mutual Aid via Facebook

Broad Oak - Residents of Broad Oak COVID-19 Mutual Aid via Facebook

PIUPID Community Isolation Support via Facebook

Age Concern - 01435 866960 - -

Hailsham Foodbank - are now delivering to people please contact 01323 398358 or contact https:/

Know Dementia is a Sussex based charity providing advice and support to people living with dementia and their family members/carers.  Please visit their website for coronavirus update and general advice on local help and assistance, health and wellbeing activities - or call 01273 494300

ESCC Social Care can also take details of people who are struggling although they are being inundated at this time.'


The Hailsham Food Bank needs food donations 

Food Donations – Co-op Heathfield, behind the tills.

Urgently needed food items:

Any tinned meat such as hotdogs, meatballs, spam, ham etc; long-life milk and orange juice (UHT); Soup - tinned or packets; Tinned rice pudding or custard; Tinned fruit; Tinned tomatoes/Tomato based pasta sauce; Tinned vegetables (especially carrots - not pulses); Bottles of Squash; Sizes 4 and 6 nappies; Baby wipes and Dog food.

Alzheimer’s Society support line

The coronavirus is affecting the most vulnerable in our society, including people living with dementia. Our colleagues at The Alzheimer’s Society are continuing to provide up-to-date support for anyone affected by dementia, and during the outbreak, their Dementia Connect support line will remain open every day. If you or anyone you know needs advice or support, please call The Alzheimer’s Society on 0333 150 3456. More information, advice and resources on supporting people living with dementia are on the Alzheimers society web page

Chemists in Heathfield

Please note that prescriptions are taking 10 days.

Proctors Health Care, 1 Station Road, Heathfield please telephone 01435 862067 or email: for opening hours

Proctors Health Care, 63 High Street, Heathfield please telephone 01435 862064 email: for opening hours

List of Shops/Businesses delivering in the Parish

Butchers Hook - 07710143925 no minimum order next day delivery

Balcombes DIY - free delivery

Cade Street Nursery, Cade Street, Heathfield - 01435 862988 - spend over £75.00 for free delivery

Cuculo - High Street, Heathfield - home deliveries - 01435 862596 -   -,   Free delivery for order values over £30, or an additional £3 below that value.  Orders must contain at least one pizza and a bottle of wine or two bottles of beer.  Delivery zone:  Mayfield, Hadlow Down, Blackboys, Waldron, Lions Green, Horam, Vines Cross, Rushlake Green, Three Cups Corner and Broad Oak.   Pizza delivery Thursday and Friday evenings

Davies & Sons family butchers offer a delivery service to Horam. Items offered: minced beef, diced beef, chicken fillets, diced chicken, whole chicken, pork chops, eggs, potatoes, veg box and sausages. Each delivery will be limited to to a maximum of 1kg of one selected meat. Elderly and vulnerable do have priority on this service. You will need to pay prior to delivery by BACS or over the phone. Your mobile number will then be taken and you will be messaged 5 minutes prior to delivery and dropped in your designated place to avoid contact 01435 813130 or or

Dominos, High Street, Heathfield  - 01435 866606 -

Health Shop -  01435 866532

Heathfield Pet Shop, Station Road, Heathfield - home deliveries - 01435 864652 -

Hidden Spring Vineyard - home deliveries - 01435 813078 -

Horam Sous Chef meals on wheels and deliveries of food as well as Sunday roasts - 01435 570212

Horse and Groom, Rushlake Green  - 01435 830320

Kiran Patel - Authentic Indian Home Cooking - 077927778258 -

Nemos - Fish and Chips, High Street, Heathfield - 01435 868088 -

Rushlake Green Stores - 01435 830381

Tottingworth Farm Shop, Broad Oak, Heathfield - 01435 862425 -

The Flower Workshop - 01435 863333

The Wheel Burwash -  please contact Sam on 07566238120 -

Sussex by the Sea Fishmongers, High Street, Heathfield - will stay open for sale of fresh local fish and seafood during this time we will offer a free delivery service in TN21 area  there will be no charge for delivery - 01435 817724 -

Middle House Deli Mayfield -  01435 872146 - -

Pilo Café Bistro, Station Approach, Heathfield -- 01435 863376  

Old Orchard Nursery, Burwash Common open for food and ready meals  - 07969778985

2 Sisters Deli, Horam -  07535 884446 -

Pomfret and C L Leppard Butchers  - Crowborough 01892 576887, Pomfrets 01435 863527, Mayfield 01435 872335 and Mobile order line 07375 515654

Seasons fruit & veg - 01435 864150 or 07918 779494

Thorpe Nurseries - 01435 812455 - free deliveries

Zero shop - are now taking orders on 07391490098 or email - order online and collect within one hour

Volkan Grill - 01435 867999 -  please contact for deliveries

Wood fired pizza -  07943 93404

Seasons fruit & veg - 01435 864150 or 07918 779494

Wealden Citizens Advice Bureau

The Wealden Citizens Advice phone line is 0300 330 9022 or 03444 111 444